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the customer reviews most likely to influence purchasing decisions

  • Written by: Tom van Laer, Reader (Associate Professor) of Marketing, City, University of London
the customer reviews most likely to influence purchasing decisionsConsumer reviews have changed many an industry.Shutterstock

Whether you are booking a hotel room, choosing a restaurant, deciding on what movie to see or buying any number of things, it is likely you have read online reviews before making your decision.

What makes a consumer review persuasive, though? No matter how short, it tells a story in much...

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Debussy’s only opera, Pélleas and Mélisande

  • Written by: Madeline Roycroft, PhD candidate and tutor in music history, University of Melbourne
Debussy’s only opera, Pélleas and MélisandeSamuel Dundas and Siobhan Stagg in Victorian Opera's production of Pelléas and MélisandeJeff Busby

Claude Debussy’s Pélleas and Mélisande holds a unique place in the repertoire of turn-of-the-century France. For his only completed opera, Debussy rejected the musical and dramatic conventions of the genre, crafting a...

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Why police and prosecutors don't always disclose evidence in criminal trials

  • Written by: Jarryd Bartle, Sessional Lecturer in Criminal Law, RMIT University
Why police and prosecutors don't always disclose evidence in criminal trialsKeli Lane is serving an 18-year sentence for the 1996 murder of her infant daughter. Paul Miller/AAP

In the final episode of Exposed, the ABC documentary series on the conviction of Keli Lane, the fairness of her trial was called into question due to admitted flaws in the police investigation.

The Bridge of Hope Innocence Initiative, a group...

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More Articles …

  1. Guardian Australia's Katharine Murphy and former MP David Feeney on the digital disruption of media and politics
  2. New research shows how Australia's newsrooms are failing minority communities
  3. A fresh perspective on Tasmania, a terrible and beautiful place
  4. You can't 'erase' bad memories, but you can learn ways to cope with them
  5. Why block subjects might not be best for university student learning
  6. More 'bright' fast radio bursts revealed, but where do they all come from?
  7. The informal water markets of Bangalore are a view of the future
  8. Discrimination debate will distress many gay school students
  9. Ruddock report constrains, not expands, federal religious exemptions
  10. Politics podcast: The battle for Wentworth
  11. captains of the finance industry should take note
  12. Mobile apps might make you feel better about travelling alone, but they won't necessarily make you safer
  13. Six things you can do to get boys reading more
  14. The AFLW found instant success, but challenges remain for its long-term sustainability
  15. internees tell of life in our German detainment camps
  16. Australia moves to El Niño alert and the drought is likely to continue
  17. Five lifestyle changes to enhance your mood and mental health
  18. 'Just like home'. New survey finds most renters enjoy renting, although for many it's expensive
  19. How your birth date influences how well you do in school, and later in life
  20. As the High Court challenge to abortion clinic 'safe access zones' begins, there is much at stake
  21. Why you might be paying more for your airfare than the person seated next to you
  22. Labor's pay policy merely hints at helping low paid workers rather than actually doing it
  23. In Trustees, Belarus Free Theatre mercilessly demolishes Australia's cultural debate
  24. an excellent superhero film, perhaps best not experienced in 4DX
  25. Why people with dementia don't all behave the same
  26. it's very unlikely Roundup causes cancer
  27. The new Doctor Who picks up the chase with a pace as she crosses the gender barrier
  28. Watt questions being and perception but could have gone further
  29. New UN report outlines 'urgent, transformational' change needed to hold global warming to 1.5°C
  30. Australia has two decades to avoid the most damaging impacts of climate change
  31. The UN's 1.5°C special climate report at a glance
  32. A Melbourne-flavoured rendition of 16 Lovers Lane celebrates The Go-Betweens' stellar songs
  33. Deng Xiaoping's rise to power
  34. Indigenous people with disability have a double disadvantage and the NDIS can't handle that
  35. Cyclone season approacheth, but this year there's a twist
  36. Peer mentoring program shows promise for preventing African youth violence
  37. Starstruck charts a nation's transformation via a century of film stills
  38. Travelling overseas? What to do if a border agent demands access to your digital device
  39. VET needs support to rebuild its role in getting disadvantaged groups into education and work
  40. View from The Hill: The uncivil Mr Jones
  41. How volcanoes can lie about their age and what it means for us
  42. Phelps slumps to third in Wentworth; Trump's ratings up after fight over Kavanaugh
  43. How the switchover to daylight saving time affects our health
  44. The black wattle is a boon for Australians (and a pest everywhere else)
  45. How to stop workers being exploited in the gig economy
  46. The Japanese art of kintsugi and how it can help with defeat in sport
  47. Why everyone benefits from getting more three-year-olds into preschool
  48. Michelle Grattan on Labor's election focused policies and the government's new GST formula
  49. Daylight saving is not something for economists to lose sleep over
  50. Shorten's difficult dance on national security should not limit scrutiny of home affairs

Business News

Australian organisations are relying on business continuity plans built for a far more predictable world

Tariff escalations, supply chain fragility, geopolitical events, and the ongoing threat of cyber disruption have reshaped the risk environment facing Australian organisations. The problem is that ma...

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How to Rent a Car for Uber in Melbourne: What Every New Driver Needs to Know

Starting out as an Uber driver in Melbourne is not as complicated as it sounds but getting the vehicle right is where most new drivers get stuck. Uber has strict requirements around vehicle age, condi...

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When Should You Speak to a Lawyer About a Legal Issue?

Legal issues can begin with a simple question, then become harder to manage once formal steps are involved. Many people wait until a matter feels urgent before seeking guidance, even though earlier ...

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The strategic rise of Bali as Australia’s next essential healthcare support hub

As Australian healthcare providers grapple with unprecedented operational bottlenecks, a new nearshore model is quietly transforming patient care delivery. Forward-thinking organisations,  including...

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Cost Savings and Benefits of Using Used Pallets in Logistics

In today’s competitive logistics and supply chain industry, businesses are constantly looking for ways to reduce operational costs without compromising efficiency and reliability. One of the most prac...

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How Fulfilment Services in Australia Help Businesses Scale Efficiently

The growth of e-commerce and modern retail has transformed customer expectations. Consumers now expect fast shipping, accurate order processing, and seamless delivery experiences regardless of where...

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Practical Ways Australian Workplaces Can Reduce Operating Costs

Reducing business costs doesn’t always mean cutting staff, shrinking services or making the workplace feel bare-bones. In many cases, the smarter savings are hiding in everyday operations: the light...

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Executive Recruitment Solutions That Help Organisations Secure Exceptional Leaders

Leadership has a direct impact on organisational performance, employee engagement, strategic growth, and long-term success. Businesses operating in increasingly competitive environments require experi...

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Why A WooCommerce Website Designer Matters For Online Growth

Running an online store today requires more than simply listing products and waiting for customers to arrive. Businesses need a website that is fast, reliable, easy to navigate, and designed to suppor...

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The Daily Magazine

DIY Rodent Control Vs Professional Help: When Is It Time To Call The Experts?

Rodents are one of the most frustrating pest problems for Australian property owners. Rats and mic...

Lighting Shop in Perth: How The Right Lighting Can Transform Your Home And Business

The right lighting can completely change the look, feel, and functionality of any space. Whether it ...

Traffic Light System Solutions For Safer And More Efficient Traffic Management

Modern cities and growing communities rely heavily on effective traffic management to ensure safety...

Gold Migration Lawyers in Liquidation: How the Closure Affects Your ART Appeal

If your appeal was with Gold Migration Lawyers, a recent change to how the Tribunal decides cases ...

The pressure cooker: life in urban Australia in 2026

Australian cities have always been demanding. Long commutes, rising housing costs, busy schedules a...

What Actually Makes a Good Criminal Lawyer in Melbourne

Most people only think about this question once. That is usually too late. Most people charged wi...

Why Working With A Chatswood Tutor Can Improve Academic Performance

Academic expectations continue increasing for students across primary school, high school, and senio...

Is It Worth Getting Solar Panels in Melbourne?

The real question is not whether solar works in Melbourne. It works. The question is what it is co...

How A Diploma Of Project Management Builds Practical Skills For Modern Work Environments

Developing the ability to plan, execute, and deliver outcomes efficiently is a key requirement in to...