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Shippit Partners with Wix to Provide Advanced Shipping and Fulfilment Capabilities

  • Written by Daily Bulletin

Shippit, the leading Australian logistics technology platform, and Wix.com Ltd. (Nasdaq: WIX), a leading global SaaS platform to create, manage, and grow an online presence, today announced a partnership whereby Australia and Singapore-based eCommerce businesses using Wix can seamlessly connect their online stores to Shippit’s multi-carrier shipping technology. This provides businesses with the tools to ship smart, optimise their fulfilment and have high-quality post-purchase experiences for their customers.

 

Through the partnership, from storefront to delivery, Wix and Shippit will help eCommerce businesses create a positive customer experience and scale their online operations at every stage of their growth. 

 

Highlights of the integration include:

 

  • Hassle-free shipping: Retailers have access to Australia’s leading carriers and competitive delivery rates, enabling businesses to offer multiple delivery options at the checkout.

  • Synchronised orders: Once an order is shipped, it automatically updates and marks orders as “fulfilled” and adds tracking numbers in the Wix Dashboard, making it easier for businesses to track their orders and keep customers informed.

  • Optimising shipping costs: With Shippit's smart carrier allocation, retailers can automate manual decisions, providing greater control over shipping costs.

  • Streamlining operations: Flexible pick and pack workflows and automated packaging decisions, enable consistent, fast, error-free fulfilment.

  • Consistent delivery experiences: Powered by Shippit’s automated tracking notifications and an in-house delivery support team, retailers and their customers receive high quality care.

 

Commenting on the integration, Rob-Hango-Zada, Co-Founder and Co-CEO of Shippit, said: “Delivery is perhaps the biggest differentiator for retailers today. Australians have come to expect quick, transparent and convenient delivery options today; and their tolerance when those expectations aren’t met is low. 

 

“Shippit exists to bring retailers, carriers and shoppers closer together than ever before, ironing out the creases in a once-fragmented supply chain. Our partnership with Wix, which we’re hugely excited about, is our latest commitment to that mission, and will provide powerful shipping and fulfilment solutions to help Wix customers meet and exceed their customers’ evolving demands - from storefront to delivery.”

 

Shippit powered over 42 million deliveries in 2022 for over 4,000 retailers including Target, Myer, Cotton On and BIG W. Since its launch in 2014, $25bn worth of ecommerce orders have been fulfilled through Shippit - with 50% of all Australians receiving a delivery powered by Shippit in the last 12 months.

 

This integration is available to Wix users via the Wix App Market

 

For more information about Shippit, its services and its goal of powering 200 million deliveries without waste by 2025, visit: www.shippit.com/.

Best Practices for Streamlining Your Ecommerce Logistics

  • Written by Daily Bulletin

In the world of ecommerce, logistics is a fundamental aspect of ensuring the success of a business. It involves the efficient and effective management of the flow of products from the point of origin to the point of consumption and everything in between. Without effective logistics, businesses risk damaging their reputation, losing customers, and ultimately impacting their bottom line.

As the world becomes increasingly digital, ecommerce continues to thrive, with many businesses taking their operations online. However, managing ecommerce logistics can be a challenging task, especially with the constantly changing landscape of customer demands, shipping regulations, and supply chain disruptions. Therefore, it's crucial for ecommerce businesses to streamline their logistics to ensure efficient and cost-effective operations.

Automate Your Inventory Management Process

Automating your inventory management process is one of the best practices to achieve this goal. By implementing an inventory management system, you can avoid stockouts and overstocks, keep track of your inventory levels, and optimize your order fulfillment process. This will improve your customer satisfaction and increase your revenue, as you will be able to deliver products faster and with greater accuracy.

Choose A Reliable Third-Party Logistics (3PL) Provider 

With the right 3PL, you can streamline your supply chain and ensure that your products are delivered to your customers quickly and efficiently. A reputable 3PL provider can handle everything from inventory management to shipping and delivery, freeing up your time and resources to focus on other important aspects of your business. When selecting a 3PL provider, it's important to consider factors such as their experience, reputation, and technology capabilities. By partnering with a trusted 3PL, you can improve your ecommerce logistics and provide your customers with the seamless shopping experience they expect.

Optimize Your Packaging and Shipping Process

It's essential to optimize your packaging so that you can minimize costs while ensuring that your products arrive safely and intact. Consider using the right-sized packaging materials and investing in quality shipping materials to avoid damages and returns. Also, integrating your shipping platform with your ecommerce store can streamline your process by automating shipping labels and Fulfillment center UKBy implementing these best practices, you can improve your operations' efficiency, reduce errors, and provide your customers with a seamless shopping experience.

Use Real-Time Tracking and Communication Tools 

Real-time tracking and communication tools are among the best practices for streamlining ecommerce logistics. These tools provide real-time visibility into inventory, shipping, and delivery status, allowing for proactive management of supply chain issues. Communication tools enable seamless collaboration between all parties involved in the logistics process, including suppliers, carriers, and customers.

Analyze and Optimize Your Logistics Performance Regularly

This involves analyzing and optimizing your logistics performance regularly. By doing so, you can identify areas that require improvement and make necessary adjustments to ensure smooth and efficient transportation of goods. Some of the best practices for streamlining ecommerce logistics include implementing automated systems, adopting a data-driven approach, and outsourcing to third-party logistics providers.  It is important to maintain open communication with your customers and provide them with real-time updates on their shipments. One more thing you should consider is post delivery customer experience, as delivering a smooth post-purchase experience is key for customer satisfaction. Comparing platforms like WISMOlabs, Narvar and Aftership can help you select the best solution. For an in-depth analysis of leading options, read our review WISMOlabs vs Narvar vs Aftership

Develop a Return and Refund Policy

Having a clear and concise return and refund policy is essential for any ecommerce business. It helps to establish trust and transparency with customers and can also help to minimize disputes and chargebacks. A return and refund policy should outline the steps and procedures customers need to follow in order to return an item or request a refund, including any time frames or conditions that apply.

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