Daily Bulletin


Business News

  • Written by Tess Sanders Lazarus


With many businesses slowly returning to normal post lock down, workplaces are expected to look very different in terms of how they function and operate. Alex Teregonis believes one of the biggest changes will involve staffing and he is predicting that this is going to cause big issues for the management of confidential customer information.

Teregonis is the founder and CEO of Bag-N-Shred, one of Australia’s leading document disposal services.

I think we are going to see many businesses implementing highly flexible working arrangements with staff to maintain social distancing. Effectively businesses will be trying to minimise the need for all staff to be in at work at the same time,” Teregonis said.

This will involve changing up times when staff come into the office. We’re going to see staff working shift work, working from home and working at the office, increased job sharing and an increased spread of responsibilities and duties,” Teregonis said.

This is a lot to manage. As you can imagine, with flexibility brings the requirement for big changes to systems, processes and procedures to ensure critical activities are still undertaken when and as needed. Other issues include building and office access and entry permissions.

Unfortunately this is when you see vital things slip, like building security, access management, compliance around office protocols such as clear desk policies, storage of materials and ultimately the security of confidential customer or patient information.”

According to Teregonis, the post lockdown environment is going to cause many issues for the management of confidential information.

Businesses have a lot to deal with at the moment,” Teregonis said.

Rightly so, a key focus is protecting the safety and wellbeing of their staff. This is going to involve significant coordination and stress for a lot of business owners and managers. We are in difficult times.

My concern is that while many businesses will be focused on social distancing and hygiene, other issues such as the proper management of customer information may suffer.”

Teregonis has outlined some key areas of risk for businesses:

  • Customer or patient information being left on desks or in areas that can be seen or accessed by others

  • Materials not being properly stored away – particularly when working from home

  • Lack of proper monitoring of the handling of sensitive information

  • Materials being taken home by workers and left unattended, or lost in transit

There are some simple things that businesses can do to minimise risk. The most obvious is to implement a plan, protocols and compliance for the management of materials during this period of flexibility,” Teregonis said.

Put in place simple measures to ensure the easy, safe and reliable destruction of confidential materials.

Bag-N-Shred works with many businesses, child care centres, aged care facilities, accountants, lawyers, schools and medical outlets to provide bags for the disposal of materials. Documents are simply placed into easy-seal bags and dropped into an Australia Post outlet and delivered to the destruction centre. Customers can track the bag and get notification when it is destroyed.

Simple things like this can save a business from imploding from a breach.

“Under the Privacy Act, business owners are responsible for protecting their customers’ personal information from theft, misuse, interference, loss, unauthorised access, modification and disclosure. If you no longer need your customers’ personal information, you must destroy or de-identify it.

“My advice to all businesses returning staff to work is - make sure you focus on confidential customer information. This is one of the biggest risks to business in the new area of flexibility.”

Bag-N-Shred is Australia’s leading document disposal business, servicing businesses large and small all over the country. Bag-N-Shred is an easy and affordable way to securely destroy documents. Their shredding bags are extra strong and durable and can hold up to 5kg of paper-based documents - this is equivalent to two reams (approximately 1,000 sheets) of A4 paper. Simply sign up and they’ll send you a Bag-N-Shred bag for $19.90. It's that easy! Drop the filled and sealed bag at any Australia Post Office, and it will go to Bag-N-Shred’s secure facility for safe and confidential destruction and then recycled into new paper products.

www.bag-n-shred.com.au

Writers Wanted

I regret stopping breastfeeding. How do I start again?

arrow_forward

The missing question from New Zealand's cannabis debate: what about personal freedom and individual rights?

arrow_forward

What happens to all those pallets?

Pallets — they're not something everyday people often give much thought to. But they're an integral part of any business which receives or distributes large quantities of goods. But once the goo...

News Company - avatar News Company

Ten tips for landing a freelance transcription job

Transcription jobs are known to be popular in the field of freelancing. They offer fantastic job opportunities to a lot of people, but there are some scammers who wait to cheat the freelancers. ...

News Company - avatar News Company

How To Remove Rubbish More Effectively

It can be a big task to remove household rubbish. The hardest part is finding the best way to get rid of your junk. It can be very overwhelming to know exactly where to start with so many option...

News Company - avatar News Company

4 Tips To Pass Skills Certifications Tests

Developing the right set of skills is valuable not only to your career, but for life in general. You can get certified in these skills through obtaining a license. Without a certified license, y...

News Company - avatar News Company

How to Secure Home-Based Entrepreneurs from Cyber Threats

Small businesses are becoming a trend nowadays. The people with entrepreneurial skills and minds are adopting home-based businesses because of their advantage and ease of working from home. But...

News Company - avatar News Company

Why Businesses Must Consider Marketing Automation over ESPs

If you have been using email marketing for your brand you must be familiar with using ESPs such as Mailchimp, Vertical Response, or Constant Contact. These email service providers are used for s...

Kevin George - avatar Kevin George


The Conversation
INTERWEBS DIGITAL AGENCY

Politics

Did BLM Really Change the US Police Work?

The Black Lives Matter (BLM) movement has proven that the power of the state rests in the hands of the people it governs. Following the death of 46-year-old black American George Floyd in a case of ...

a Guest Writer - avatar a Guest Writer

Scott Morrison: the right man at the right time

Australia is not at war with another nation or ideology in August 2020 but the nation is in conflict. There are serious threats from China and there are many challenges flowing from the pandemic tha...

Greg Rogers - avatar Greg Rogers

Prime Minister National Cabinet Statement

The National Cabinet met today to discuss Australia’s COVID-19 response, the Victoria outbreak, easing restrictions, helping Australians prepare to go back to work in a COVID-safe environment an...

Scott Morrison - avatar Scott Morrison



News Company Media Core

Content & Technology Connecting Global Audiences

More Information - Less Opinion