Daily Bulletin

  • Written by News Company


Not taking repeat business serious can be a significant mistake. Make sure you are protecting the business you have earned by doing business with them and ensure they will keep coming back for more. Here are nine ways of ensuring you are expanding your repeat customer base.

  1. Keeping In Touch

After a sale, use resources to continue building a relationship as opposed to just set your sights on the ensuing transaction. Opportunities can involve social media engagement, frequent communication via your newsletter, or offering a special incentive. However, be cautious not to become a nuisance. Your connection must have a purpose and be meaningful.

  1. Avoid Assuming They Will Remember You

A client might have hired you once before, but this doesn’t mean they will automatically remember you the next time they require the type of service you offer. Remember, you are competing for a client’s attention, amongst many other distractions each day. If you offer services to other companies but have not heard back from them in a while, it’s worth reaching out and let them know that you would welcome their future business.

  1. Keeping The Experience Relevant And New

Always give people a reason why they should continue shopping with you. Continuously improve your offerings and remember to let your existing customers know what is new. Keep changing and updating your client base.

  1. Investing In SEO Marketing

By using an expert SEO company like the one you can find at https://www.sponsoredlinx.com.au/seo-services/brisbane/, various best practices and tools can be utilized in helping your website ranking higher in the search engines and subsequently driving more traffic and potentially more business to your site.

  1. Surprising Them

When you go the extra mile to make a customer feel valued, they will most likely spread the word. It could involve something simple like remembering their name, offering them a small gift on their birthday, or giving them loyalty discounts if they continuously use your services.

  1. Employing The Appropriate People On The Front-Line

You can have a fantastic product, which everyone loves, however, if the person who deals with your customers lacks engagement, or worse, they are just too unpleasant to deal with, they will end up driving customers away. Make sure your salespeople are qualified and offer efficient, personalized, and friendly service. This goes for online businesses as well. Make sure your online team are knowledgeable about your products and services and attend to online queries promptly and efficiently.

  1. Being Easily Accessible To Customers

Make a point of engaging and responding to users with social media comments and responses, emails, and voicemail messages as quickly as possible. A considerable part of a successful business is communication.

  1. Listening To What Your Customers Want

This involves two steps: paying attention when your customers share feedback and being proactive in asking them what their opinion of your business is. You can send surveys to people with regards to their opinion about your services or products as well as the customer service they received and make sure you listen and take the information to heart.

Top Tips for Cost-effective Storefront Signage

The retail industry is highly competitive and if you are in the process of setting up a retail store, you have come to the right place, as we offer a few tips to help you create a stunning storefront...

Daily Bulletin - avatar Daily Bulletin

How Freight Forwarding Simplifies Global Trade Operations

Global trade operations are becoming increasingly complex due to international regulations, customs procedures, and the sheer scale of global logistics. For businesses looking to expand internation...

Daily Bulletin - avatar Daily Bulletin

How Car Accident Lawyers Protect Your Rights?

In the aftermath of a car accident, the steps you take can significantly impact your financial and legal future. This is where car accident lawyers step into the frame, equipped with expertise to sa...

Daily Bulletin - avatar Daily Bulletin

Solutions Bridging Agriculture and Bulk Liquid Transport

The agricultural industry is heavily reliant on the efficient transport and storage of various liquids, from water and fertilisers to chemicals and pesticides. With farms often situated in rural or ...

Daily Bulletin - avatar Daily Bulletin

The Power of Expertise: How Car Accident Lawyers Help You Navigate the Legal Process

Navigating the aftermath of a car accident can often be as traumatic as the event itself. The disruption it brings not only affects your physical well-being but also imposes significant legal and bu...

Daily Bulletin - avatar Daily Bulletin

Tips for Hiring the Best Offshore Talent That Best Meets Your Business Needs

Companies across the globe are embracing outsourcing as a driving tool to increase productivity. Businesses especially those that want to realize increased productivity and cost reductions can partn...

Daily Bulletin - avatar Daily Bulletin