News

Tue Sep 30

A $100 million fine for ‘appalling’ predatory sales practices caps a horror week for Optus

Written by Jeannie Marie Paterson, Professor of Law (consumer protections and credit law), The University of Melbourne

A Federal Court judge on Wednesday ordered Optus to pay a A$100 million fine for its “appalling” high-pressure sales tactics over several years up to 2023. More than 400 people were pressured or misled into buying phones or contracts they didn’t want, couldn’t afford – or in some cases couldn’t even use.

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