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Wed Jan 29

Seniors struggle with technology, and often their kids won't help

Written by Bernardo Figueiredo, Senior Lecturer in Marketing, RMIT University

Many older people are wary of asking for help with technology.Shutterstock

Seniors may not enjoy the stereotype of struggling with technology, but undeniably many older people do have difficulty mastering their devices.

A 2016-17 Deloitte survey of Australian consumers found 78% of seniors aged 65-75 owned a smartphone, as well as 82% of those aged...

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