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Bringing the convenience of digital to brick & mortar stores to boost sales

  • Written by Wayne Wang, CEO at crowdsourced courier service, Go People


“Retailers wanting to draw customers into their brick and mortar stores need to go beyond the traditional and start delivering creative shopping experiences, which offer the in-store experience in conjunction with the convenience of online.”


“We’re now seeing forward thinking retailers bridging the gap between traditional and online by adopting the latest technology to offer the convenience of online to the in-store experience. This is helping to appeal to time poor consumers, who could be deterred from making a purchase as they are constantly on the move and do not want to be carrying bags around with them.


“An example of retailers offering the convenience of online is Melbourne Central’s Retail Runner service, which provides a single platform for all retailers within the centre to offer delivery services comparable to those found online to shoppers. A shopper can purchase multiple items from different stores, then drivers deliver the purchases to the shopper’s nominated address at the time slot requested. This convenience will set shops apart and offer a more convenient way for Aussies to make purchases in an increasingly time poor world.”


“The retail industry, needs this change. It needs to find its new style and embrace it. What's going to be on trend over the coming months will be this hybrid experience. Those retailers that act now, will be the ones that come out on top and remain relevant in today's highly digital world.”


The need for online to supplement bricks & mortar stores


“Consumer spending has slowed significantly in Australia, particularly in regards to bricks and mortar stores. Aussies are becoming increasingly savvy with their purchases, often going in-store to try items but finding a deal and purchasing them online. This can be seen in online sales data, with NAB Online Retail Index for March seeing accelerated online sales growth of 0.9% month on month.”


“SME retailers are the ones growing the fastest and their share of online retail has grown to almost 37% of online sales. This shows it’s vital for retailers, particularly small boutiques, to have an online presence to help compete against the growing online warehouses.”


“Additionally, we’re now buying more and more for an occasion or out of necessity, so our purchases are needed by a certain time. If the retailer doesn’t offer easy and convenient delivery options, shoppers will often browse competitors offerings to get what they need when they need it.”


“In fact, our research shows that for those retailers not offering the convenience of same-day delivery, over one in ten (12%) Aussie consumers will abandon their online shopping cart for a faster alternative.”


“Crowdsourced delivery services offer unprecedented scale for retailers selling their goods online. This enables them to make deliveries in a timescale that suits consumers - from three hour, same day deliveries.”


“To keep pace with the digital takeover, Aussie retailers need to ensure they’re utilising the latest technology and offering the services that consumers not only want but are fast becoming the new standard, such as online carts and same day deliveries.”


-Wayne Wang, CEO at Go People

What to Consider When Searching for Tax Lawyers

  • Written by News Company

Tax law is an area of law that deals with tax matters, with tax lawyers contacted for all kinds of reasons and from all types of people. In general, the types of disputes that are most typically associated with tax law include tax evasion and problems with government taxes, consumer taxes and real estate taxes. If you think you might be in need of tax lawyers for your specific circumstances, here’s what you need to know about choosing the right one.





Do You Need Tax Lawyers?

The answer is yes if you’ve recently received a tax dispute notice. Tax lawyers or attorneys are the best point of call when dealing with a tax dispute or case of any kind. As tempting as it might be to take on a tax dispute on your own, it’s unlikely that you’ll know how to properly protect yourself or draw up legal documents if you’re not legally qualified. Beyond helping to achieve your best outcome, tax lawyers will also correctly explain the case to you and will be able to simplify any of the legal terms that you may find difficult to grasp.

Before building a relationship with tax lawyers, it’s important that you consider the many factors involved in finding someone reputable and professional. This is particularly important if you run or operate a business, as it’s likely that you’ll maintain an ongoing relationship with your tax lawyers.

Qualifications and Experience

When looking for tax lawyers, it’s imperative that you consider how qualified and experienced they are in the tax law field. In particular, it’s important that you ask whether they’re familiar with disputes like your own. This is the best way to ensure a satisfying process and a better outcome. It can be disappointing to work alongside tax lawyers who are underqualified or poorly experienced because you didn’t think to check up on their qualifications and experience.

It doesn’t hurt to ask for these kinds of things from tax lawyers, as any proud professional will be more than happy to run you through their history of tax law cases. In your first consultation, don’t hold back on asking all of the questions you want answered.

Reliability and Trustworthiness

Feeling like you can trust your tax lawyer is absolutely vital with any kind of case – no matter how minor or major. It helps to feel like you’ve chosen tax lawyers you can actually rely on for legal protection, advice and support. Although trusting a lawyer is something that happens over time, there are a few different steps you can take in order to feel like you’ve made the best decision.

Look for impressive qualities by gauging how they make you feel in your initial contact, how helpful they are, and whether they seem genuinely enthusiastic to assist with your case. The costs of lawyers can scare some people into taking on an underqualified attorney, but it should be noted that cheap seldom means quality. Simply ask your tax lawyers upfront about their pricing, as professional lawyers will be transparent about their fees.

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