Celebrating Cigna Healthcare Singapore's 15 years of connected, world-class healthcare

"As we mark 15 years of supporting organisations with connected, world‑class healthcare, I want to thank the dedicated team at Cigna Healthcare Singapore. From our early days here, we have grown into a strong, purpose‑driven team serving both global and local businesses nationwide. This milestone reflects the trust we've built with our clients, partners and members, and our commitment to supporting people across every stage of life and career." commented Raymond Ng, CEO and Country Manager of Cigna Healthcare Singapore and Australia.

To commemorate the milestone, Cigna Healthcare Singapore has launched a year-long campaign themed "Celebrating 15 years of Connected, World-class Healthcare", running from March to December 2026. As part of the campaign, Cigna Healthcare Singapore will showcase its global connectivity and how they support the health of its members across stages of their lives through digital out-of-home (DOOH) advertisements across key locations in Singapore:

• Fortune Centre: 23 Mar – 5 Apr
• Sim Lim Tower: 6 Apr – 19 Apr
• Velocity @ Novena: 20 Apr – 17 May
• CIMB Plaza Façade Video Wall: 4 – 17 May
• CaptiveMediaNetwork: 18 – 31 May

Championing employee well-being in Singapore

Cigna Healthcare Singapore has played a significant role in helping organisations strengthen their employees' well-being across a wide range of industries. Today, the healthcare and health service provider specialising in corporate health insurance dominates the premium healthcare market share in Singapore. The versatility of services offered by the company enables them to serve clients from large multinational corporations to medium enterprises across sectors, such as technology, hospitality and financial services.

To deliver stronger connected care to its clients, Cigna Healthcare Singapore works with healthcare providers and partners, including Alliance Healthcare (Cigna Care Connect) and iXchange (IXPL), to expand access to quality care for members.

Internally, Cigna Healthcare Singapore champions employee well-being through several initiatives, including:

• Wellness workshops on mindful living
• Mental Health and Wellness activities
• Quarterly "Duvet Days", an extra paid day off, for rest and recovery of employees' mental health
• Employee Assistance Programme (EAP)
• Specialised mental health coverage in insurance plans

"I encourage our leaders to model healthy behaviours because wellbeing starts from within. When we build a healthy culture for our people, we set the standard for the cultures we help our clients create." shared Raymond Ng.

Evolving with experience, developing future-focused solutions

Singapore is facing medical inflation of 16.9% this year, a trend which is set to drive a significant shift in the healthcare landscape. In response to this trend, Cigna Healthcare Singapore partnered with iXchange, a third-party administrator arm of IHH Healthcare, to launch value-based contracts late last year, helping curb rising premiums driven by higher costs and chronic conditions, while advancing cost management, sustainable care and AI-enabled efficiencies.

"Congratulations! We are proud to deepen our partnership with Cigna Healthcare Singapore as it celebrates 15 years of excellence. Collectively, IHH Healthcare Singapore and Cigna are focused on better cost and care management, ensuring that members are able to receive sustainable, high-quality healthcare to look after their well-being. This shift represents our shared commitment to a future-focused healthcare landscape where clinical outcomes and cost-effectiveness go hand-in-hand," shared Dr Peter Chow, Chief Executive Officer of IHH Healthcare Singapore.

Launched in 2019, Cigna Care Connect is a clear example of Cigna Healthcare Singapore's commitment to innovation, created to meet the evolving healthcare needs of Singapore's workforce. In February 2025, it evolved into Cigna Care Connect 2.0, responding to the growing demand from SMEs for more domestically focused healthcare solutions, while continuing to provide access to Cigna Healthcare's premium standards of care and trusted provider networks.

"Alliance Healthcare is honoured to be a key partner in the evolution of Cigna Care Connect. Our collaboration is a strong testament to our shared vision to deliver cost-effective, yet quality healthcare that aligns with providers, members and clients. We look forward to many more years of delivering connected, world-class care that supports members through every stage of their corporate lives," commented Dr. Barry Thng, Executive Chairman and CEO of Alliance Healthcare Group

Cigna Healthcare Singapore also integrates data analytics and AI into workflows and platforms to enhance efficiency and performance:

• Common claim intake extracts and structured claims data to streamline processing, improve accuracy and better predict health and claim trends
• Clinical Case Management Programme, integrated with technological solutions, bridges experienced healthcare professionals who guide members through their healthcare journey, from diagnosis to recovery, ensuring personalised care driven by digital efficiency.

The convergence of experience, innovation and human expertise ensures that both organisations and employees of Cigna Healthcare Singapore receive seamless, effective and personalised health solutions, keeping the company ahead in an evolving healthcare landscape.

"As we look ahead, we remain focused on innovation, partnerships and smarter use of data and technology to make healthcare more accessible and reliable. Our journey doesn't stop at 15 years — we're building the next chapter of connected, world‑class healthcare for Singapore and beyond" shared Raymond Ng.
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Cigna Healthcare Singapore

Cigna Healthcare is a division of The Cigna Group, a global health company committed to creating a better future built on the health and vitality of every individual and every community. Cigna Healthcare is a health benefits provider that advocates for better health through every stage of life. We guide our customers through the healthcare system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.

Cigna Healthcare Singapore is a strong believer of total health and wellness and prides itself on delivering personalized solutions for the health of our clients and customers. To achieve this, Cigna Healthcare Singapore works as one global team and in close partnership with its customers, network providers and communities to understand and address their diverse needs.

Learn more at www.cigna.com.sg