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The Importance of Segmentation in Marketing

  • Written by: NewsServices.com


Market segmentation refers to the practice of dividing a broader market into more specific and approachable or targetable groups. You might segment your market based on their age, demographics, location, what their priorities are, what their interests are, and so on. Using this information, you can better understand every part of your market rather than assuming it operates as one contiguous whole, which is virtually impossible.

Here’s why segmentation is absolutely critical to a successful marketing effort.

1. You See Your Target Market As it Really Is

When you segment the market effectively, you get a more accurate picture of what your market looks like. When it comes to real-time audience insights, such knowledge of the marketplace is essential. Your segmented market will look one way this year, and possibly very similar the next year, too. But what will it look like 5 years from now?

When you have this information, it doesn’t just show the current shape of the market, but the future shape, and that’s what gives your market data longevity and value. Data showing that your core customer base is concentrated in older demographics, for instance, shows that your brand is failing to connect with younger consumers. That’s bad news for long-term growth and shows that you need to start marketing to younger audiences in order to restore longevity to your brand.

2. You Can Better Prioritise and Focus Your Resources

When you take something of a one-size-fits-all approach to marketing, you’re throwing away good money after bad. Segmentation allows you to see how your resources are working; where they are effective and where they are not. You can channel certain money, time, and manpower to places where you know they are effective and generating profit, all while reducing waste.

3. You Can Learn What Different Segments Feel About You and the Competition

Segmentation isn’t just better insight into how your own products and services are performing, but also those of your competitors. You can find out what it is that a certain demographic prefers about a competitor's brand over yours, and then work to overcome that. If you can learn what the problems and shortcomings are, you can take steps to overcome them and turn them around.

4. Segmentation Allows for More Informed Decision-Making

When it’s time to make strategic decisions, do you want to make a one-size-fits-all decision, or a more informed and intelligent series of decisions that best serves the various segments of your market? If you want the latter, then you have to pay due respect and attention to the need for segmentation in your marketing data.

5. Ignoring Segmentation Inevitably Leads to a Smaller Audience

To ignore segmentation is to assume that whatever particular demographic or location is in your mind is the only part of the market worth knowing and respecting. That could still see you make profits and gain a decent reputation, but it also means that you’re not unlocking the true potential of your brand. In fact, you’re limiting your brand’s audience to a niche, which in the long term is tantamount o a death sentence.

6. You Can Gain a Distinct Advantage Over Competitors

Those who segment their markets more broadly using freely available tools can take some advantage of that, but if you want the most effective segmentation then it might cost you some additional capital. If you see this more as an investment, however, then you can quickly gain a competitive advantage as you get better, more detailed and insightful data to inform your next decisions and moves.

Security For Small Business: Everything You Need To Know

  • Written by: NewsServices.com

Whether you sell products online or own a brick-and-mortar store, taking active measures to protect your business and increase security is key to long-term business success. Theft, hacks, property damage, and other security hazards are common issues that many businesses face. Thankfully, there are a number of different things you can do to reduce the chances of your business having to deal with these security threats. Today, we look at our top 6 security tips for small businesses, so grab a cuppa and keep on reading to find out more. 


  • Invest In A Reliable Security System

One of the most obvious and effective ways of shielding your business from theft, property damage and other hazards is to invest in a reliable security system. The primary purpose of any security system is to protect your property, including everyone and everything inside. Hiring security guards on top of investing in a quality monitoring system can also provide you with an extra layer of insulation should something go awry. 

A commercial security system that is too complex to understand is, to put it bluntly, absolutely useless. This is why ensuring that you choose an intuitive system that your employees can easily navigate is essential. Furthermore, be sure to ask about the kind of equipment your security company will be installing. It is important that you make sure you understand what features are applicable to your business and what monitoring services are used. 


Will your alarm monitoring continue if you lose internet connection? Is there a backup strategy for remaining online if you lose power? These are important questions to ask before you commit to any security system, rather than finding out about them once an emergency strikes.


  • Utilise Payment Encryption At All Times 


Did you know that over 65% of data breaches in retail occur as a result of payments and transactions not being secured well? The last thing you want is to put your customers at risk, which is why using high-tech payment methods that have integrated encryption solutions is a must. Payment encryption prevents cybercriminals from accessing sensitive customer information and reduces the likelihood of credit or debit card information being stolen. Be sure to use encryption technology across all your POS terminals and perform regular checks to make sure proper encryption is implemented across your entire environment.

  • Train Employees To Detect Shoplifters


Training employees to detect potential theft or shoplifters can be an incredibly effective retail risk management strategy. Your employees need to know how to recognise unusual customer behaviour in order to decrease inventory shrinkage, minimise losses and deter external theft. A simple yet effective means of training staff is with the help of a retail loss prevention course. These online courses are inexpensive and aim to equip staff with the tools and skills they need to identify potential threats to the business. 


  • Integrate Access Control


Access control technology is used by thousands of businesses to monitor every entrance and exit of a store. This also includes staff entrances which need to be controlled by an authentication system such as a card reader. Some of the more advanced access systems also offer facial recognition capabilities in place of swipe cards or tags. 

Access control can help you monitor staff activity and restrict access to items and areas that are off-limits to customers. Furthermore, they can limit the spread of germs (especially vital in COVID-19 times), stop intruders, and uphold a positive workplace experience. 


  • Perform Background Checks on Employees


As much as we don’t want to think about it, internal threats exist in every workplace. Your staff can be your best asset or your greatest weakness, so ensuring that you hire wisely is key. A great way to vet staff is to perform background checks during the recruitment process. The benefits of background checks include finding out if a candidate has a criminal offence and gaining insight into any past work history. Background checks will help your business safeguard its reputations by creating a safer, more secure work environment staffed by qualified employees. To find out more about how you can safeguard your business from employee theft, be sure to check out this article


  • Post Deterrents


Last but not least, deterrents in the form of signs or regular announcements can go a long way in preventing theft and other threats to your business. Signs that say your store prosecutes shoplifters, CCTV cameras in plain sight and alarm systems at the door are all fantastic ways of deterring shoplifters from trying to pull a sneaky one on your business. These simple yet effective deterrents also make it easier for you to better monitor your store in a more public manner without inconveniencing customers.


Whether it’s shoplifting, fraud or employee theft, retail crime impacts profit margins and puts employees and consumers at risk. We hope that these 6 helpful tips have given you new insight into how you can better protect your business security. What are some of your tried and tested methods of keeping your business safe? Be sure to leave a comment and let us know.

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