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The Importance of Storytelling in Marketing

  • Written by News Company


Do you enjoy listening to a good story? Of course, you do; we all do! That’s because we’ve been enjoying them since we were babies. It is also one of the reasons why it has become an important part of any content marketing strategy. Consumers don’t like to be told what they should be buying, and they aren’t impressed when businesses sing their own praises. Nowadays, they want their attention to be captured, engaged, and entertained. You might think you’ll need to be a budding Stephen King, Terry Pratchett or JC Adams to be able to tell a story; you’ll be pleased to learn it’s easier than you think!

 

You Can Share Real Experiences

It’s already been mentioned that potential customers don’t want to read a long list of the benefits of your products or services. A good way to inform them is with a story. Tell them about other people’s experiences, and they will better understand why they might need your product or service. With that understanding will come a willingness to get in touch.

 

You Can Make Your Stories Unique

The most famous example of good storytelling commercials are those from Coca-Cola. You’ve all watched them and be entranced by their fairytale quality. It is possible for you to include qualities of your own, with the help of professional video producers. You should aim to come up with an idea that will make audiences remember your brand. When they need a particular product or service, it should be you that they think of first.

 

Adding a Human Element is Vital

Storytelling adds a human element to what is often a faceless entity. That’s not to say your customers’ want to be making best friends with you. However, it will make them feel like they know the characters of your business. Knowing that other people have the same problems and issues and how they have been able to solve them with the help of your brand will make you a more attractive choice.

 

Marketing and Empathy go Hand in Hand

The goal of a successful marketer is to create an emotional connection with an audience. When people read the content you create, watch videos, or listen to podcasts, they should feel something. These feelings will make it more likely for them to take the required action. In other words, they’ll want to get in touch and buy one of your products or services.

 

Being ‘Salesy’ is Old Hat

Trying to convince customers to buy your products is no longer a successful marketing strategy. “Buy this product, it has great features; it’s the best on the market” no longer sounds very convincing. Promoting your products through storytelling is just sharing an experience and leaving the decision up to them. If they feel like they have chosen to make a purchase themselves, rather than being persuaded by you, they will be happier.

 

Storytelling is a great way to add meaning to your message, and it has been shown to work very successfully when it comes to marketing a product or service. It’s a great way of highlighting features and advantages without boring them with factual information. Just remember to make it relevant to your target audience!

 

IRI delivers groundbreaking forum to help retailers navigate ecommerce disruption

  • Written by Tess Sanders Lazarus


Sydney, Australia – August 2018 - IRI, the big data and technology expert for consumer industries, will be delivering a groundbreaking forum for Australian brands and retailers in Sydney on 29 August 2018.  The event will highlight the pressures facing consumer brands and how to future proof against ecommerce disruption by understanding what the future looks like and how consumer behaviour is changing.

 

Ruth Butler, Ecommerce Development Partner, IRI, said: ‘the evolution of the internet, the increasing uptake of digital devices and the continued development of technology solutions is disrupting the consumer goods industry in a way which is significantly changing the dynamic between consumers and retailers.

 

“Shoppers now have unprecedented access to more information, products and choice and this is affecting their buying behaviour.  Both online and offline retail environments are being impacted and this is putting pressure on the relationships between manufacturers and retailers to deliver products which meet the increasing demands of consumers.

 

“In order to compete, brands and retailers must collaborate for success and know and understand consumers better than they know themselves.”

 

The forum is being delivered by key leaders in industry and will cover:

 

. the must-know trends shaping the future of ecommerce for retail in Australia

. how shopper behaviour is changing across bricks and mortar and online

. how to capitalise on potential growth opportunities with data insights

. groundbreaking ecommerce strategies which embrace the new ‘6 Ps’ of ecommerce

 

“Nearly 80% of shoppers now research products and services online before buying and utilise the internet to source the highest quality lowest priced items.  Online reviews are now formally part of the buying process,” Ruth Butler said.

 

“Retailers and manufacturers are under enormous pressure to deliver relevant products in the most accessible way for the best price possible.  In order to compete and succeed, brands must find a way to connect with their desired market.”

 

Highly respected futurist and co-founder of Zuper Superannuation, Jon Holloway, will speak at the forum to explain the factors and issues affecting and shaping consumer behaviour.

 

Forum speakers include:

 

. Ruth Butler, Ecommerce Development Partner, IRI

. Tommy Drummond, VP Global Partnerships, Clavis Insight

. Jon Holloway, Futurist, Co-founder, Zuper Superannuation

 

Media personality and author, Gretel Killeen, will compere the event.

 

About IRI

 

IRI is a leading provider of big data, predictive analytics and forward-looking insights that help FMCG, OTC health care, retailers and media companies to grow. With the largest repository of purchase, media, social, causal and loyalty data, all integrated on an on-demand cloud-based technology platform, IRI guides over 5,000 clients globally in their quests to remain relentlessly relevant, capture market share, connect with consumers and deliver growth. www.IRIworldwide.com

 

Forum enquiries can be directed to Kirrin Barakat, Marketing & Communications Manager, IRI, on 02 8789 4000. 

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