Read The Times Australia

Daily Bulletin

Integral Ad Science Bolsters the Customer Success Team in APAC, Makes Senior Appointments

  • Written by: PR Newswire Asia - Daily Bulletin Au RSS
Integral Ad Science Bolsters the Customer Success Team in APAC, Makes Senior Appointments

SINGAPORE and SYDNEY, July 19, 2022  /PRNewswire/ -- Integral Ad Science (Nasdaq: IAS), a global leader in digital media quality, has today announced four senior appointments in the Customer Success team in Asia-Pacific (APAC) to accelerate further business growth and superior customer service in the region.

Integral Ad Science Bolsters the Customer Success Team in APAC, Makes Senior Appointments IAS has promoted Rob Kay to VP of customer success APAC, Amanda Soh as head of customer success Southeast Asia (SEA), Hong Kong and Taiwan, and hired Andreas Duus Davidsen as customer success account director, SEA and Jessica Reid as customer success account director, Australia and New Zealand (ANZ)

IAS has promoted Rob Kay to VP of Customer Success APAC, Amanda Soh as Head of Customer Success Southeast Asia (SEA), Hong Kong and Taiwan, and hired Andreas Duus Davidsen as Customer Success Account Director, SEA and Jessica Reid as Customer Success Account Director, Australia and New Zealand (ANZ).

The team expansion adds commercial expertise and business support to grow customers in the region — while enabling the global and local brands to navigate digital media quality and maximise their digital investments to drive actual business outcomes.

"Customer centricity is at the core of what we do at IAS. This customer-centric approach has enabled us to retain global and regional clients by providing a consultative partnership that provides long-term value. These appointments will help continue our teams to provide world-class customer service," said Laura Quigley, SVP APAC, IAS. "These senior roles not only reinforce the importance of APAC in IAS's growth strategy but will also support the keen understanding of clients' needs and foster deep integrations with clients' tech stacks, making IAS the media quality partner of choice in the region."

Rob Kay, who has been with the company for almost six years and helped build IAS's programmatic business & agency trading desk relationships across Europe, has now actively built a high-performing customer success team across the Asia Pacific region. In his new role, Rob will continue to lead the regional Customer Success team and build deep relationships with partners to understand their performance criteria better — ensuring the application of IAS solutions complements their investments and helps deliver better brand outcomes. He reports directly to Laura Quigley, SVP APAC.

Amanda Soh, who joined IAS over two years ago, will now take on the role of Head of Customer Success SEA, HK and Taiwan and lead the team driving world-class servicing to one of the fastest growing regions - ensuring efficiency and driving real business outcomes for brands and agency partners. She reports to Rob Kay. Amanda brings a wealth of experience on the agency side. Before joining IAS, she worked with PHD as Associate Director, and before that, she was with Mindshare Singapore as Account Director

Jessica Reid joined IAS as Customer Success Account Director for ANZ where she will be responsible for shaping and spearheading the local customer growth and business development strategy. She reports directly to Chanel Barta, the Head of Customer Success, ANZ. Jessica brings extensive knowledge within the programmatic ecosystem. Before IAS, Jessica was Programmatic Business Director at Havas Media Group, overseeing all programmatic planning and strategy for Havas UK and leading programmatic innovation & best practices for some of the UK's most prominent and loved brands.

Andreas Duus Davidsen joined IAS as Customer Success Account Director for SEA and is responsible for partnering with global brands and media agency clients to educate them on how to best utilise IAS's entire product suite to drive media performance. Andreas reports to Amanda Soh. Andreas has worked across regions and has deep knowledge of digital media planning and buying. Before joining IAS, he was Client Director at Dentsu International, responsible for the success of several global and regional campaigns. Before that, he was Associate Digital Director at Havas Media Group.

"I'm thrilled about the growth of our Customer Success team in APAC. It's a testament to our investment and continued focus on top-notch client service. It's an exciting time to be a part of the IAS team right now as we continue to innovate and help build a better industry with our agency and brand partners by achieving real business outcomes through understanding and improving their media quality performance." Rob Kay, VP Customer Success, APAC.

About Integral Ad Science

Integral Ad Science (IAS) is a global leader in digital media quality. IAS makes every impression count, ensuring that ads are viewable by real people, in safe and suitable environments, activating contextual targeting, and driving supply path optimization. Our mission is to be the global benchmark for trust and transparency in digital media quality for the world's leading brands, publishers, and platforms. We do this through data-driven technologies with actionable real-time signals and insight. Founded in 2009 and headquartered in New York, IAS works with thousands of top advertisers and premium publishers worldwide. For more information, visit integralads.com.

 

Authors: PR Newswire Asia - Daily Bulletin Au RSS

Read more https://www.prnasia.com/story/archive/3820766_AE20766_0

Business News

Australian organisations are relying on business continuity plans built for a far more predictable world

Tariff escalations, supply chain fragility, geopolitical events, and the ongoing threat of cyber disruption have reshaped the risk environment facing Australian organisations. The problem is that ma...

Daily Bulletin - avatar Daily Bulletin

How to Rent a Car for Uber in Melbourne: What Every New Driver Needs to Know

Starting out as an Uber driver in Melbourne is not as complicated as it sounds but getting the vehicle right is where most new drivers get stuck. Uber has strict requirements around vehicle age, condi...

Daily Bulletin - avatar Daily Bulletin

When Should You Speak to a Lawyer About a Legal Issue?

Legal issues can begin with a simple question, then become harder to manage once formal steps are involved. Many people wait until a matter feels urgent before seeking guidance, even though earlier ...

Daily Bulletin - avatar Daily Bulletin

The strategic rise of Bali as Australia’s next essential healthcare support hub

As Australian healthcare providers grapple with unprecedented operational bottlenecks, a new nearshore model is quietly transforming patient care delivery. Forward-thinking organisations,  including...

Daily Bulletin - avatar Daily Bulletin

Cost Savings and Benefits of Using Used Pallets in Logistics

In today’s competitive logistics and supply chain industry, businesses are constantly looking for ways to reduce operational costs without compromising efficiency and reliability. One of the most prac...

Daily Bulletin - avatar Daily Bulletin

How Fulfilment Services in Australia Help Businesses Scale Efficiently

The growth of e-commerce and modern retail has transformed customer expectations. Consumers now expect fast shipping, accurate order processing, and seamless delivery experiences regardless of where...

Daily Bulletin - avatar Daily Bulletin

Practical Ways Australian Workplaces Can Reduce Operating Costs

Reducing business costs doesn’t always mean cutting staff, shrinking services or making the workplace feel bare-bones. In many cases, the smarter savings are hiding in everyday operations: the light...

Daily Bulletin - avatar Daily Bulletin

Executive Recruitment Solutions That Help Organisations Secure Exceptional Leaders

Leadership has a direct impact on organisational performance, employee engagement, strategic growth, and long-term success. Businesses operating in increasingly competitive environments require experi...

Daily Bulletin - avatar Daily Bulletin

Why A WooCommerce Website Designer Matters For Online Growth

Running an online store today requires more than simply listing products and waiting for customers to arrive. Businesses need a website that is fast, reliable, easy to navigate, and designed to suppor...

Daily Bulletin - avatar Daily Bulletin

The Daily Magazine

DIY Rodent Control Vs Professional Help: When Is It Time To Call The Experts?

Rodents are one of the most frustrating pest problems for Australian property owners. Rats and mic...

Lighting Shop in Perth: How The Right Lighting Can Transform Your Home And Business

The right lighting can completely change the look, feel, and functionality of any space. Whether it ...

Traffic Light System Solutions For Safer And More Efficient Traffic Management

Modern cities and growing communities rely heavily on effective traffic management to ensure safety...

Gold Migration Lawyers in Liquidation: How the Closure Affects Your ART Appeal

If your appeal was with Gold Migration Lawyers, a recent change to how the Tribunal decides cases ...

The pressure cooker: life in urban Australia in 2026

Australian cities have always been demanding. Long commutes, rising housing costs, busy schedules a...

What Actually Makes a Good Criminal Lawyer in Melbourne

Most people only think about this question once. That is usually too late. Most people charged wi...

Why Working With A Chatswood Tutor Can Improve Academic Performance

Academic expectations continue increasing for students across primary school, high school, and senio...

Is It Worth Getting Solar Panels in Melbourne?

The real question is not whether solar works in Melbourne. It works. The question is what it is co...

How A Diploma Of Project Management Builds Practical Skills For Modern Work Environments

Developing the ability to plan, execute, and deliver outcomes efficiently is a key requirement in to...