Daily Bulletin

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Investment in Employee Experience, Cloud and AI Drives Improved Customer Experience, New NTT Report Shows

  • 91% (92% in APAC) of organizations agree better EX will directly affect their net profit; 92% say the same about CX
  • 56% (51% in APAC) of CEOs strongly agree that aligning CX and EX strategies maximizes their impact on business growth
  • 95% (96% in APAC) of organizations see cloud enablement as vital in enabling EX and CX outcomes
  • Top-performing organizations are twice as likely as underperformers to already be using AI-powered CX tools

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  2. HKU to Host APRU 27th Annual Presidents’ Meeting on Innovative Solutions for a Sustainable Future
  3. Immeasurable contribution to the development of law and order: in memory of Dr. the Hon. Sir Ti Liang Yang
  4. New coalition formed to fight heart disease across Asia
  5. Rakuten Wallet Joins Oasys Blockchain as Validator, Alongside Softbank, KDDI, Nexon and MIXI
  6. SIBUR Executive Speaks at International Conference on Sustainable Plastics
  7. Bags: Inside Out Inaugural Asian Tour Marks Grand Finale at Pacific Place Presented by Swire Properties and the Victoria & Albert Museum, London
  8. Amazon Singapore Celebrates Prime Day with Prime Day Carnival
  9. HDBank sets up Korea Desk for corporate clients
  10. CUHK-SMU Global Forum 2023 - A Whole New World with Computational Social Science (CSS): Transdisciplinary Insight

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